Thursday, November 13, 2008

Highlights (and Lowlights)

It's been one heck of a week! Last Thursday I had to drive up to Smoky Point in the rain and rush-hour traffic for a meeting and didn't have the good sense to try to carpool with anyone else who was going. That was just me being a bit loopy. For once, the DH and I didn't have much at all planned for the weekend. It was good not to have any obligations, but we were thrilled when Fred and Cathy called and invited us to play Settlers of Cattan with them on Saturday evening. We went out to Mexican and then went over and played -- and the DH won! There were a couple of very experienced players who thought they had the strategy down, but the DH beat them out anyway.

On Saturday, we also had our internet connection go out again. And, again, AT&T doesn't have customer support on the weekends, so I had to wait until Monday to call to get it fixed. I was on the phone from 6:30 a.m. to 8:00 a.m. and they finally got it up and running. While I was getting ready for work, I left the browser window open and when I went to close things down at 8:30, the internet connection was gone again. I had to get to work though, so I had to wait until evening to call again. I was on the phone for over an hour in the evening before the support agent told me that I can't get a signal because I'm too far from the signal. Funny... I wasn't too far from the signal last week, or for the last few years for that matter. At any rate, he said he was sorry, it wouldn't work. Period. Good luck getting internet.

Tuesday I did a little research and found out that Qwest and Verizon DSL are also not available at our house. That leaves HughesNet satalite (which apparently is only a bit faster than dial-up), ClearWire, or Comcast. I found out that Costco carries ClearWire, so I thought we might get a deal on that, but also thought I would at least call Comcast to see what it would cost. I was expecting that it would be more expensive than I wanted to pay, but found out that if I bundle internet, local, and long-distance calling, then it's actually $8 more than I was paying for AT&T DSL. It's also faster than DSL or ClearWire, so now I'm committed. We get Comcast internet next week (waiting 7 days to transfer the phone number to Comcast).

The rest of the week has been crazy work and Relief Society meetings, so I'm ready for another weekend.


Dan said...

I hate tech problems! I'm debating whether or not to upgrade to digital cable at home and get a DVR. I'm ready to pitch all my VHS tapes and ancient VCR.

TinkerDoodle said...

what a week for didnt throw the computer out a window..that would have been my first choice!

Holly said...

Wow, talk about the run around! I swear, you talk to one person they say one story and another gives a different one. I hate dealing with so called customer service reps it seems like they are always 18 year old idiots.